Overview
The client is a marine supply retailer with products targeted at a range of markets, from commercial fishing to recreational boating. They have two physical stores and a global customer base through their online retail services. The client’s legacy commerce platform was no longer meetings its needs for scalability, performance and customization, so they were seeking a reliable alternative. As their primary IT partner, Genzeon implemented its Store-in-a-Box solution as the new commerce platform. We manage and maintain the entire digital infrastructure for the company, and have guided them through seamless technology implementation and adoption.
Industry
Retail
Challenges
- To upgrade from an outdated commerce platform.
- To bring a cost-effective solution to platform hosting.
- To enhance data security, monitoring, and remediation.
Solutions
- Migration from legacy platform to Store-in-a-Box.
- Transition from brick and mortar to an Omnichannel presence.
- Set up Azure Cloud Hosting, including network and application security architecture.
Benefits
- Improved security, monitoring, and alerts to performance issues.
- Fast response to SLAs and proactive resolutions.
- Maximized Return on technology investments.
- Improved managed services, strategic consulting, and digital marketing.
